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Home Care Package
(Support at Home)

Dependable care, meaningful connection, always tailored to you

What Is Support at Home?

Support at Home is the new government program replacing Home Care Packages from 1 November 2025. It's designed to give older Australians more flexibility, better access to services, and support that adapts as their needs change. At Sensible Care, we're ready to help you make a smooth transition and get the most out of your funding.

Self-Managed Home Care Packages

Take control of your care. Choose your services, manage your own budget, and enjoy flexible support on your terms.

Is this right for you?
You want full control over your funding and decisions.
You're confident organising your own schedule and supports.
You prefer flexibility and independence.
What you get:
Choose and onboard your providers easily
Hands on guidance from your care manager
Regular reviews to help you stay on track.
Lower fees = more hours for your care
Prompt payment of your invoices

Care-Managed Home Care Packages

Our team coordinates your care plan, services, and support so you can focus on what matters most.

Is this right for you?
You’d prefer someone to manage your care and schedule.
You need help coordinating multiple services.
You want peace of mind with less admin.
What you get:
A dedicated Care Manager to plan and coordinate everything.
Support with budgets, reviews, and changes to your care.
Help managing services like allied health, nursing and more.
Ongoing communication with you and your support network.

No Lock-In Contracts or Surprise Fees

We offer flexibility and transparency so you always feel in control of your care, without hidden costs.

Industry Leading Support

Experience unmatched quality and support with our top-tier care plans.

Lower Hourly Rates

Our competitive hourly rates make quality home care more accessible.

More Hours of Care

Our extended care hours, your family receives more support, and attention.

Real Help When You Need It

Talk to a real person — our friendly team is just a phone call away.

Services You Can Access

Full list of services you can access, designed to make life easier, safer, and more comfortable.

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How We Support You

Whether you’re just getting started with Home Care Packages or looking to switch providers, we’re here to guide you every step of the way.

Help with planning

Understanding your plan, goals, and budget.

Flexible service delivery

In-home, community, or virtual support.

A friendly team who listens

You’ll always speak with someone who understands your goals

Our Difference

Support to Understand Your Funding

We help you make the most of your Home Care Package (Support at Home funding), Support at Home, or NDIS plan — without the confusion or paperwork.

Consistent, Reliable Carers

Match you with support workers who understand your needs and preferences — because trust and familiarity matter.

Culturally Inclusive and Respectful

We respect your background, beliefs, and language. Our care is tailored to suit your cultural and personal preferences.

Support for Families and Carers

We work closely with your family or loved ones, keeping them informed and involved in your care if you wish.

Ongoing Check-ins and Adjustments

Your needs may change — and we’ll be there to adjust your services and care plan whenever needed.

Real Stories. Real Care.

Client Stories

Professional, friendly, efficient, and really caring about excellent care for my mother. The admin team and carers were so beautiful to her.
Kathryn Dempsey
Google Review
We have Aria and she is helpful and caring person. They have good customer service and experience and I really glad to use them after lengthy research into options.
Renee Lucas
Google Review
I can't speak highly enough about Sensible Care. Aria exudes warmth, kindness & compassion. She & her team are knowledgeable, available and above all empathetic. They all treated my father who suffers from Dementia with tenderness
& respect.
Maree Cecchin
Google Review
Very prompt communication and service, have had only positive experience with this provider. Emily is an absolute treasure! Friendly, warm, very efficient.
Brigita Litte
Google Review
The case managers and management team will go out of their way to help and accommodate your needs.They are truly the best care you can get.
Tara Saffet
Google Review
Professional, friendly, efficient, and really caring about excellent care for my mother. The admin team and carers were so beautiful to her.
Kathryn Dempsey
Google Review
We have Aria and she is helpful and caring person. They have good customer service and experience and I really glad to use them after lengthy research into options.
Renee Lucas
Google Review
I can't speak highly enough about Sensible Care. Aria exudes warmth, kindness & compassion. She & her team are knowledgeable, available and above all empathetic. They all treated my father who suffers from Dementia with tenderness
& respect.
Maree Cecchin
Google Review
Very prompt communication and service, have had only positive experience with this provider. Emily is an absolute treasure! Friendly, warm, very efficient.
Brigita Litte
Google Review
The case managers and management team will go out of their way to help and accommodate your needs.They are truly the best care you can get.
Tara Saffet
Google Review

Need Help Getting Started?

Reach out on your terms, pick a time that suits you and let’s talk about how we can help.