The Ultimate Guide to Home Care & Support at Home in Australia
In Australia, home care and support at home services are essential for people who need extra help with daily living tasks. These services help individuals maintain their independence while receiving the care they deserve in the comfort of their own homes. With the growing demand for personalised care, it’s important to find a provider that truly understands the needs of each individual. From personal care to household tasks, home care services ensure that everyone can live a fulfilling life, regardless of age or disability.
In such a situation, Sensible Care is here to help. With years of expertise, the company has earned a reputation for delivering exceptional home care and support at home across Australia. Our team is dedicated to offering personalised, high-quality services tailored to each individual, ensuring they receive the best support possible.
So, if you or a family member needs help to stay at home safely and comfortably, this guide will provide the information you need to make informed decisions.
Let’s explore the world of home care and support at home in Australia together!
Understanding Home Care and Support at Home in Australia
Do you know?
In Australia, Home Care Packages and Support at Home Programs focus on supporting individuals who need assistance with daily tasks but still wish to live independently in their own homes. It enables people to remain in a familiar environment while receiving the necessary help, whether due to age, illness, or disability. Home Care Packages and Support at Home Programs allow individuals to maintain their freedom, dignity, and comfort while ensuring they have the support required to manage their health and well-being.
What is Home Care?
Home care refers to a range of services that are provided in a person’s home to help them with everyday activities. These services can be tailored to fit individual needs, ensuring that people get the right level of care.
Whether it's assistance with personal care, household chores, or managing medications, home care is designed to support individuals in living as independently as possible. It can be short-term or long-term and can be adjusted as the person’s needs change over time.
Types of Home Care Packaged and Support at Home Services Available
Home care services in Australia are designed to cater to different needs. These services include:
Service Type | Description |
Home Help Services | Assistance with daily tasks such as cleaning, meal preparation, and light housekeeping. |
Personal Care Services | Help with personal hygiene, dressing, grooming, and mobility. |
Allied Health Services | Support from professionals such as physiotherapists, occupational therapists, and speech therapists. |
Nursing & Specialist Care | Medical care provided by registered nurses or specialist medical professionals, including wound care, medication management, and chronic disease management. |
Respite Care & Community Access | Temporary care services to give family caregivers a break, along with support to access community activities and social engagement. |
These services are available through government-funded programs, private providers, and community organisations. Home care helps individuals maintain their independence while receiving the support they need.
Difference Between Home Care and Residential Aged Care
While both home care and residential aged care aim to support elderly individuals, they have significant differences:
- Home Care: Services are provided in a person’s home, allowing them to live independently. The care is flexible and personalised, depending on the individual's needs.
- Residential Aged Care: This involves moving into a facility where professional caregivers provide 24/7 support. It is suitable for individuals who need constant supervision and assistance.
What Are the Goals of Home Care and Support at Home?
Your home health providers will work with you to set goals that are specific to you and your situation. In general, some of the goals of home health care include:
- Helping you feel better and recover after an injury or illness.
- Keeping you independent at home as long as possible.
- Delaying or preventing the need for a nursing home or other facility.
- Maintaining your highest possible level of health and ability while living with a chronic illness.
- Teaching you and your caregiver how to manage your health at home.
- Preventing unnecessary and potentially costly trips to the hospital.
Home Care Packages and Support at Home Funding Options
Get ready for a boost in home care support! Starting 1 March 2025, the government will increase the Home Care Packages subsidy by 0.10%, helping providers pass on the award wage increase to workers. Then, on 1 July 2025, the Home Care Packages Program will transition to the new Support at Home program, with continued support for aged care nurses.
Sensible Care is proud to be an approved provider of Home Care Packages, offering tailored assistance based on your package level. From everyday help to specialised care, we’re here to ensure you receive the support you deserve!
What are Home Care Packages (HCP)?
Home Care Packages (HCP) are part of a government-funded program that helps eligible older adults access necessary home care services. The program provides four levels of care, ranging from basic support to high-level assistance, ensuring that individuals receive the right level of care based on their needs.
The services covered under HCP include:
- Services to promote your well-being and independence – such as personal care, nursing, and allied health support.
- Services to ensure your safety at home – including cleaning, home maintenance, modifications, and assistive technology.
- Services to keep you engaged with your community –offering transport and social support services.
How Funding Works & Eligibility Criteria?
The government subsidizes the cost of home care through HCPs. However, recipients may be required to contribute a portion based on their income assessment.
Eligibility Criteria
To qualify for an HCP, you must:
- Be an older Australian needing coordinated home care services.
- Undergo an assessment by the Aged Care Assessment Team (ACAT).
- Receive an assigned package level based on your care needs.
- Choose an approved provider, such as Sensible Care, to manage your package.
Comparison: Self-Managed vs. Care-Managed HCP
Choosing between self-managed and care-managed home care depends on how much control you want over your care and budget.
Here's a clear comparison between the two options:
Feature |
Care Managed |
Self Managed |
Who Manages the Care? | Sensible Care manages everything, including scheduling, finances, and care planning. | You (or an authorised person) manage the care, including hiring and scheduling carers. |
Level of Support | High – A dedicated care manager oversees all aspects of care and provides ongoing support. | Moderate – Sensible Care offers guidance, but you take responsibility for daily management. |
Carer Selection | Sensible Care provides trained and supervised carers. | You find and choose your own qualified and insured carers. |
Financial Management | Sensible Care manages the budget and payments.> | You must ensure you stay within budget and coordinate payments. |
Flexibility & Control | Less flexible – Sensible Care handles everything for you. | High flexibility – You make decisions based on your needs and budget. |
Point of Contact | Single care manager assigned to oversee care and make necessary adjustments. | You or an authorised representative act as the primary coordinator. |
Best for | Those who prefer professional oversight and minimal personal involvement. | Those who want full control over their care and budget. |
Getting Better Value from Your HCP
To make the most of your Home Care Package, consider these strategies:
- Opt for Self-Management – If you are comfortable managing your care and budget, self-management can help reduce costs.
- Choose Cost-Effective Services – Select services that maximise your care while keeping expenses low.
- Plan Ahead – Identify future needs to ensure long-term sustainability of your package.
- Stay Informed – Regularly review your care plan and funding options to adjust as needed.
- Understand Service Inclusions – Not all services are covered in an HCP, so knowing what’s included helps in making informed decisions.
- Communicate with Your Provider – Keep an open line of communication with your provider to ensure your needs are met effectively.
- Consider Combining Services – Bundling similar services can sometimes be more cost-effective than separate appointments.
Comprehensive Home Care Services
Aging or dealing with health conditions should not limit a person’s ability to live comfortably in their own home. With the right support, individuals can maintain independence while ensuring their well-being.
Comprehensive home care services provide essential assistance in various aspects of daily living, making life easier and safer for individuals and their families. These services cover everything from housekeeping and meal preparation to nursing care and allied health support.
Below, we explore the different categories of home care services that make a difference in people’s lives.
Home Help Services
Maintaining a home can be challenging, especially for seniors or individuals with limited mobility. Home help services offer essential support in keeping the household clean and organised. These services ensure that individuals have a comfortable and hygienic environment to live in.
- Housekeeping: Includes vacuuming, mopping, dusting, and general tidying up.
- Meal Preparation: Planning, shopping, and cooking nutritious meals.
- Shopping Assistance: Help with purchasing groceries and essential household items.
- Light Gardening: Lawn mowing, watering plants, and maintaining outdoor spaces.
- Home Maintenance: Ensuring a safe living environment by providing minor home modifications when needed.
For more details on home care services available in Melbourne, visit Sensible Care Melbourne
Personal Care Services
Personal hygiene and grooming play a crucial role in a person’s confidence and well-being. Caregivers offer respectful and compassionate assistance with daily routines such as bathing, dressing, and grooming.
- Bathing Assistance: Helping with showering or sponge baths for cleanliness and comfort.
- Dressing Support: Assistance with putting on clothes while ensuring comfort and suitability.
- Grooming: Hair brushing, nail care, and skincare for a neat and healthy appearance.
These services promote dignity and independence while reducing the risk of infections or hygiene-related complications. For expert personal care support in Geelong, visit Sensible Care Geelong
Nursing & Specialist Care
For those managing chronic conditions or recovering from illness, nursing and specialist care at home provide peace of mind. These services are delivered by qualified healthcare professionals and include:
- Medication Management: Ensuring timely intake and monitoring of prescribed medications.
- Wound Care: Proper dressing and care of wounds to prevent infections.
- Chronic Disease Support: Assistance with diabetes, heart disease, and other long-term health conditions.
- Post-Hospital Care: Helping individuals recover safely in their home environment.
With professional nursing care, individuals receive medical attention without the need for frequent hospital visits. Learn more about specialist care services in Ballarat at Sensible Care Ballarat
Allied Health Services
In addition to nursing care, allied health services play a crucial role in improving overall health and mobility. These services include:
- Physiotherapy: Exercises and therapies to improve movement and strength.
- Podiatry: Foot care and management of conditions affecting mobility.
- Occupational Therapy: Support for regaining independence in daily activities.
Allied health professionals work with individuals to develop tailored plans that address their unique needs. For comprehensive allied health services in Brisbane, visit Sensible Care Brisbane
Respite Care & Community Access
Caring for a loved one can be rewarding, but it also comes with challenges. Respite care services provide family caregivers with the opportunity to take a break while ensuring their loved one receives quality care. Additionally, community access services assist individuals in staying connected with their surroundings.
- Respite Care: Temporary care services that allow family caregivers to rest or attend to personal matters.
- Transportation Services: Safe and reliable transport for medical appointments, social outings, and errands.
- Social Engagement: Encouraging participation in community activities and events.
Respite care helps prevent caregiver burnout while ensuring the individual’s needs are met with professionalism and compassion.
Choosing the Right Home Care and Support at Home Provider
Finding the right home care provider is an important decision that can greatly impact the well-being of a loved one. Whether you are seeking assistance for an elderly parent, a family member with a disability, or someone recovering from an illness, choosing the right service ensures comfort, safety, and quality care. With many options available, understanding the key factors to consider can help in making the best choice.
Key Factors to Consider
When selecting a home care provider, there are several important factors to keep in mind. These factors will help you determine whether a provider is suitable for your specific needs.
- Cost: Home care services come at different price points, depending on the level of care required. Some providers offer packages, while others charge hourly rates. It’s essential to compare costs and check if there are any government subsidies available.
- Flexibility: A good provider should offer flexible care plans that adapt to changing needs. Whether you need full-time, part-time, or occasional assistance, the provider should be able to accommodate your schedule.
- Expertise: Trained and experienced caregivers ensure that your loved one receives the best care. Look for a provider with well-qualified staff, including nurses and support workers, who have experience in handling specific medical conditions if required.
Benefits of Private Home Care vs. Government-Funded Care
Both private and government-funded home care services offer support, but there are key differences in terms of quality, availability, and personalisation.
- Private Home Care: This option provides greater flexibility and personalised services. Private providers allow families to choose their caregivers, schedule care as needed, and receive more specialised attention. While private care can be more expensive, it ensures consistent and immediate assistance without long waiting periods.
- Government-Funded Home Care: These services are often more affordable or subsidized, making them accessible to a larger number of people. However, there may be waiting lists, limited availability, and restrictions on the type of care provided. Families may not always have the option to choose specific caregivers or receive services beyond a fixed schedule.
Why Sensible Care Stands Out?
Sensible Care is a trusted provider that prioritises high-quality home care tailored to individual needs. With a team of experienced professionals, Sensible Care ensures that clients receive compassionate, reliable, and flexible support.
- Personalised Services: Each care plan is customised based on the needs of the client. Whether it’s daily assistance, medical support, or companionship, Sensible Care provides tailored solutions.
- Qualified Caregivers: The team consists of highly trained professionals who are dedicated to delivering the best care possible.
- Flexible Scheduling: We understand that needs can change, so they offer flexible service hours to accommodate every client.
- Commitment to Quality: With a focus on safety, comfort, and well-being, Sensible Care ensures that every client receives top-notch care at all times.
For more information or to discuss your home care needs, contact Sensible Care today. The team is ready to assist in finding the best care solutions for you and your loved ones.
Frequently Asked Questions
Applying for a Home Care Package involves an assessment by the Aged Care Assessment Service (ACAS) to determine your eligibility and care needs. This assessment is free of charge. Sensible Care, as an approved provider, can assist you throughout this process. Our knowledgeable and friendly staff are available to guide you and provide the necessary information to apply for an assessment.
The services included in your Home Care Package are tailored to your individual needs and the level of funding you receive. Sensible Care offers a comprehensive range of services, including:
- Personal Care: Assistance with daily activities such as bathing, dressing, and grooming.
- Nursing Services: Medical support, including wound management and medication administration.
- Allied Health Services: Access to professionals like physiotherapists, podiatrists, and occupational therapists.
- Home Help Services: Support with household tasks like cleaning, laundry, and meal preparation.
- Transport and Community Access: Assistance with transportation for shopping, medical appointments, and social activities.
These services aim to enhance your quality of life and support your independence at home. For a detailed overview of available services, please visit our Home Care Services page.
If you're considering switching your Home Care Package to Sensible Care, we're here to facilitate a smooth transition. Our team will guide you through the necessary steps, which include:
- Notifying Your Current Provider: Inform your existing provider of your decision to switch, adhering to any notice periods specified in your agreement.
- Coordinating the Transition: We'll work closely with you to ensure all documentation and care plans are seamlessly transferred.
- Personalised Care Planning: Upon joining Sensible Care, we'll develop a customised care plan that aligns with your preferences and needs.
Sensible Care offers both self-managed and care-managed Home Care Package options:
- Self-Managed Home Care: This model empowers you to take control of your care arrangements. After collaborating with a care manager to develop your care plan, you (or an authorised representative) select and schedule suitable carers, manage your budget, and coordinate services. Sensible Care provides ongoing support to ensure you manage your package safely and effectively.
- Care-Managed Home Care: In this approach, Sensible Care oversees all aspects of your care. Our professional team manages the selection and scheduling of carers, coordination of services, and budget management, ensuring a comprehensive and stress-free experience.
Choosing between self-managed and care-managed depends on your preference for involvement in daily care decisions and administrative tasks. For a detailed comparison, please visit our Care Managed vs Self Managed Care page.
Your Loved One Deserves the Best—Act Now!
Sensible Care is dedicated to providing the highest quality home care to help individuals live their best lives at home. Our personalised care meets each person’s unique needs. Whether you're looking for assistance with daily activities, nursing care, or simply someone to offer companionship, Sensible Care is here to support you every step of the way.
If you or someone you care about is in need of home care services, don’t hesitate to get in touch with us. We’re here to answer any questions and guide you through the process of getting the care you need. Our friendly team is just a phone call away.
Call us today at 1800 121 000 to speak with a representative or visit our Contact Sensible Care page to fill out a contact form. We’re ready to assist you and help you take the next step toward high-quality home care.
Let Sensible Care be part of your journey toward a better, more comfortable life at home!