Home

Simple, Transparent Pricing for Support at Home

See exactly what you’ll pay—and how we help you get more hours of quality care from your package.

Support at Home Funding Levels

There are 8 levels of funding in Support at Home Program. Your Access Approval letter (also referred as Notice of Decisions) will indicate your funding level:

SAH Classification Level
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
Level 7
Level 8
Quarterly Budget
(approx)
$2,752.50
$4,112.84
$5,634.20
$7,617.13
$10,182.38
$12,341.32
$14,915.00
$20,034.28
Annual Budget
(approx)
$11,010.01
$16,451.35
$22,536.81
$30,468.51
$40,729.53
$49,365.27
$59,660.00
$80,137.12
Note

These amounts are indicative and subject to indexation.

Clear & Honest Pricing

Know exactly what you’re paying for with no hidden costs and full transparency across every service.

Looking for self-managed prices?
See Our Self-Managed Pricing
Service Type
Description
Price (per hour)
Domestic Assistance
General house cleaning, laundry, shopping support
$109
Garden and Yard Maintenance
Lawn mowing, pruning, light garden upkeep
$129
Home Maintenance
Basic maintenance
$150
Meal Preparation
In home or community
$109
Meal Delivery
Pre-prepared Meals (e.g. Lite N’ Easy)
Supplier cost + 10% per meal Administration Fee
Consumer Note

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing Under Support at Home.

The cost of a delivered meal is split into:

  • 70% (meal preparation and delivery) – claimable from your funding.
  • 30% (ingredients cost) – payable directly by you to the meal supplier.
Service Type
Description
Price (per hour)
Social Support
Companionship, cultural support, group or individual outings, digital literacy, personal affairs assistance
$115
Personal Care
Assistance with bathing, grooming, dressing, mobility, continence (non-clinical), medication prompts
$115
Flexible Respite – In Home / Community
Flexible respite care delivered at home or in the community
$115
Direct Transport
Provision of a car and driver for group and individual transport services
$115
$125 – 0-5km

$135 – 5.1-10km

$145 – 10.1-15km

$165 – 15.1-25km

$215 – 25.1-50km

$315 – 50.1-100km
Indirect Transport
Taxi / rideshare services (e.g. Cab charge)
Supplier cost + 10%
Administration Fee
Independence Services
Service Type
Description
Price (per hour)
Massage Therapy
Therapeutic massage
$189 per hour
Other Therapeutic Services
Acupuncture

Chiropractic

Diversional therapy

Art therapy

Osteopathy
Client’s chosen Associated Provider’s price + 10% Administration Fee
Consumer Note

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.

All therapeutic services must be delivered by a qualified practitioner, registered with the relevant professional body where required, consistent with the requirements of the Support at Home Rules

Service Type
Description
Price (per unit)
Nursing – Registered Nurse
Clinical care
$189 per hour
Nursing – Enrolled Nurse
Clinical care under RN delegation
$149 per hour
Physiotherapy*
Standard service (Face-to-Face / Non-
Face-to-Face)
$199 per hour
Initial assessment / equipment trials (billed at 2 hours)
$398
Podiatry**
Ongoing standard service (foot care, nail care, assessment, treatment)
$229 per hour
Podiatry Non-Face-to-Face service
$229 per hour
Initial assessment (billed at 1.5 hours)
$343.5
Occupational Therapy
Face-to-Face / Non-Face-to-Face
consultation
$239 per hour
Other Allied Health / Therapies
Speech Therapy
Exercise Physiology
Diet and Nutrition
Social work
Aboriginal or Torres Strait Islander
Health Practitioner/Worker Support
Psychology
Counselling or Psychotherapy
Music therapy
Client’s chosen
Associated Provider’s
price + 10%
Administration Fee
Consumer Note

* Physiotherapy standard consultation is billed at 45min Face-to-Face and 15min non-Face-to-Face for report writing

** Podiatry standard consultation is charged at minimum 1 hour duration

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.

Need Help Getting Started?

Reach out on your terms, pick a time that suits you and let’s talk about how we can help.

Customer service representative with communication icons and clipboard