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Simple, Transparent Pricing for Support at Home (formerly Home Care Packages)

See exactly what you’ll pay—and how we help you get more hours of quality care from your package.

Support at Home Funding Levels

There are 8 levels of funding in Support at Home Program. Your Access Approval letter (also referred as Notice of Decisions) will indicate your funding level:

SAH Classification Level
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
Level 7
Level 8
Quarterly Budget
(approx)
$2,682.75
$4,008.61
$5,491.43
$7,424.00
$9,924.35
$12,028.58
$14,537.04
$19,526.59
Annual Budget
(approx)
$10,731.00
$16,034.45
$21,965.70
$29,696.40
$39,697.40
$48,114.30
$58,148.15
$78,106.35
Note

These amounts are indicative and subject to indexation.

Clear & Honest Pricing

Know exactly what you’re paying for with no hidden costs and full transparency across every service.

Service Type
Description
Price (per hour)
Domestic Assistance
General house cleaning, laundry, shopping support
$89
Garden and Yard Maintenance
Lawn mowing, pruning, light garden upkeep
$97
Home Maintenance
Basic maintenance
$125
Meal Preparation
In home or community
$89
Meal Delivery
Pre-prepared Meals (e.g. Lite N’ Easy)
Supplier cost + $3 per meal Administration Fee
Consumer Note

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing Under Support at Home. The cost of a delivered meal is split into:

  • 70% (meal preparation and delivery) – claimable from your funding.
  • 30% (ingredients cost) – payable directly by you to the meal supplier.
Service Type
Description
Price (per hour)
Social Support
Companionship, cultural support, group or individual outings, digital literacy, personal affairs assistance
$97
Personal Care
Assistance with bathing, grooming, dressing, mobility, continence (non-clinical), medication prompts
$97
Flexible Respite – In Home / Community
Flexible respite care delivered at home or in the community
$97
Direct Transport
Provision of a car and driver for group and individual transport services
$97
$107 – 0-5km

$117 – 5.1-10km

$127 – 10.1-15km

$137 – 15.1-25km

$162 – 25.1-50km

$217 – 50.1-100km
Indirect Transport
Taxi / rideshare services (e.g. Cab charge)
Supplier cost + 10%
Administration Fee
Independence Services
Service Type
Description
Price (per hour)
Massage Therapy
Therapeutic massage
$179 per hour
Other Therapeutic Services
Acupuncture

Chiropractic

Diversional therapy

Art therapy

Osteopathy
Client’s chosen Associated Provider’s price + 10% Administration Fee
Consumer Note

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.

All therapeutic services must be delivered by a qualified practitioner, registered with the relevant professional body where required, consistent with the requirements of the Support at Home Rules

Service Type
Description
Price (per unit)
Nursing – Registered Nurse
Clinical care
$179 per hour
Nursing – Enrolled Nurse
Clinical care under RN delegation
$139 per hour
Physiotherapy
Ongoing standard service (45 min)
$189 per service
Initial assessment / equipment trials (billed at 1.5 units)
$283.50 (initial)
Podiatry
Ongoing standard service (foot care, nail care, assessment, treatment)
$189 per service
Extended podiatry incl. hand & nail care
$283.50 (initial)
Initial assessment (billed at 1.5 units)
$295.50 (initial)
Occupational Therapy
Functional assessment, equipment prescription, home safety
$219 per hour
Speech Pathology
Communication & swallowing therapy
$219 per hour
Diet and Nutrition
Nutrition assessment & planning
$219 per hour
Exercise Physiology
Assessment & therapy
$189 per service (45–60 min)
Other Allied Health / Therapies
Social work

Aboriginal or Torres Strait Islander

Health Practitioner/Worker Support

Psychology

Counselling or Psychotherapy

Music therapy
Client’s chosen
Associated Provider’s
price + 10%
Administration Fee
Consumer Note

The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.

Need Help Getting Started?

Reach out on your terms, pick a time that suits you and let’s talk about how we can help.

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