Home Care Pages providers come in all shapes and sizes. It is important to choose a provider that will make the effort to understand your preferences and has the capability to provide the services you need.
- Affordability: Whilst affordability should be high on the list, a decision purely based on financial terms may be misleading. Don’t forget to compare providers based on the hours of service that can be delivered for your level of package.
- Case Managers: A good provider should have case managers that have the clinical skills and experiences. Good care planning requires a holistic understanding and individualised approach.
- Care Personnel: A responsible provider would understand that quality care can only be achieved with a qualified, trained and adequately renumerated care team. Too many providers are happy to take your package and outsource the delivery of care to subcontractors which often results in poorly executed services. Don’t forget to ask if the provider employs its own care personnel.
- Responsiveness: It is important to pick a provider that values your opinion and is responsive towards your feedback. Remember, caring is a two-way relationship and a good provider listens and responds.